Chapter 6: Creating Meaningful Relationships (Authenticity; I-It and I-Thou; When It Becomes Thou; Suffering from I-It; Can’t Miss the Game!; My Little Mistake; Dirty Laundry)
Chapter 7 (Part 1): Bring Joy into the Room (God Has Made This Day; The Greatest Joy in Life; The Meanest Patient; Just in Case; The Minister Was Late; Meet the Family!; Who Do You Work For?)
